About us

Telling a different insurance story

We’re making insurance simpler for everyone. Which means more transparency, greater trust. Whether that’s ditching unnecessary jargon or smoothing out the claims journey, we're passionate about helping people to better understand what they’re buying.

Press play on our latest campaign

Press play is inspired by FWD's promise: Celebrate living. And its central message is about saying yes to life today. It's about embracing opportunities and facing challenges with FWD's support along the way to empower everyone to live life with confidence.

Meet the team behind the project

Over seven months of scouring for inspiring real-life stories. 10 days of filming across Asia. Zero actors, but six real stories of people choosing to share what they wanted to press play on in their life. Travel restrictions and hundreds of video calls. Snowy mountains, hectic cities, and secluded villages in jungles. This is what it took to bring this project to life.
Check out the behind-the-scenes video of this project to discover the filming process while letting these six incredible stories inspire you to Press play today

Useful links

Changing the way people feel about insurance

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

How we got here

We’ve come along away since we launched our insurance businesses in Hong Kong, Macau and Thailand in February 2013. It was the first step in the Group’s plan to build a different kind of insurance company: FWD.

Our factsheet

Take a look at our factsheet with all the need-to-know information about FWD.

Our locations

Since humble beginnings in 2013, we’ve grown our presence to span 10 markets across Asia.

Our team

Our leadership team embodies our values and is comprised of individuals dedicated to changing the way people feel about insurance.

Our latest awards

Customer Service Initiative of the Year – Hong Kong

Insurance Asia

2022

Social Media Initiative of the Year – Malaysia

Insurance Asia

2022

Most Innovative in Excellence in Employee Experience

Gartner

2022

Best Cloud Migration Project

Infopro Digital

2022

Financial reports

For current FWD note holders who wish to access the password protected FWD Group Limited and FWD Limited financial reports, please contact your clearing agent directly.

FWD Group Holdings Ltd.

Financial notices

14 September 2022Stock code: 4416 FWD Limited

14 September 2022Stock code: 4403 FWD Group Limited

14 September 2022Stock code: 5803 FWD Limited

Find out more

Want to join us?

We operate a workplace that nurtures fearless innovation and big ideas – powered by our vision of changing the way people feel about insurance.

The FWD Group

We’re proud to have established a robust whistleblower process. It means anyone can report any concerns about our business, in good faith and without fear of retaliation through the link below:

Speaking up

Visit FWD Speak up online