About us

Telling a different insurance story

We’re making insurance simpler for everyone. Which means more transparency, greater trust. Whether that’s ditching unnecessary jargon or smoothing out the claims journey, we're passionate about helping people to better understand what they’re buying.

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Changing the way people feel about insurance

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

How we got here

We’ve come along away since Pacific Century Group announced that it was buying ING’s Hong Kong, Macau and Thailand insurance businesses in February 2013. It was the first step in the Group’s plan to build a different kind of insurance company: FWD.

Our factsheet

Take a look at our factsheet with all the need-to-know information about FWD.

Our locations

Since humble beginnings in 2013, we’ve grown our presence to span 10 markets across Asia.

Our team

Our leadership team embodies our values and is comprised of individuals dedicated to changing the way people feel about insurance.

Our latest awards

Innovation in Insurance Awards

Innovation in Insurance Awards

Efma & Accenture

2021

Digital CX Awards 2021

Outstanding Use of Digital Channels for Improved CX

The Digital Banker

2021

Digital CX Awards 2021

Best Use of AI for Customer Experience

The Digital Banker

2021

Asia FinTech Awards 2021

Online Initiative of the Year

FinTech Intel

2021

Financial reports for note holders

For current FWD note holders who wish to access the password protected financial reports, please contact your clearing agent directly.

FWD Group Limited

Financial notices

13 September 2019Stock code: 5793 FWD Group Limited

30 July 2019Stock code: 4403 FWD Group Limited

23 July 2019Stock code: 4403 FWD Group Limited

Want to join us?

We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision of changing the way people feel about insurance.