Corporate governance
Our approach
Our approach to governance is driven by the same values that guide everything else we do: putting customers first and empowering our people to do the right things right. Our board of directors has established an audit committee, a compensation committee and a risk committee.
Definition of Corporate Governance Framework
FWD defines corporate governance as the structures, operating models, individuals and other mechanisms that allow for robust management and control over the business operations, with due consideration to long-term shareholder value and the interests of key stakeholders (including customers, regulators and other partners).
Board and Committees
The Board of Directors (“Board”) takes ultimate responsibility for the risk management activities of FWD Group. It is responsible for reviewing and approving strategies, plans, policies and our risk appetite. It therefore plays a critical role in ensuring sound and prudent policies and practices are in-effect for ensuring good governance – and has continuous oversight of risk management, internal controls and compliance matters.
The following committees support the Board in carrying out these responsibilities:
Our code of ethics and business conduct
Creating a culture of integrity means empowering our people to know what to do when the answer is clear, and show good judgement when there are shades of grey. Our code of conduct outlines the principles that guide our day-to-day work and sets the high standards that both our customers and the public expect from us.
Vendors' code of ethics and business conduct
At FWD, we work with a wide range of business partners, and product and service providers (“vendors”), who are an integral part of our operations. We believe in strong environmental, social and governance (“ESG”) practices, and expect our vendors to adhere to the same ESG standards. Accordingly, we have developed the FWD vendors’ code of ethics and business conduct as a guide to our expectations we have of our vendors.
Speaking up
We’re proud to have established a robust whistleblower process. As part of this, we work with an independent third party to handle our whistleblower hotline which is open 24/7. It means anyone can report any concerns about our business, in good faith and without fear of retaliation through the available channels below:
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