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FWD Group Leadership Team Reinforced with Appointment of Tim Oliver as Chief Commercial Officer

17 September 2014 | Hong Kong

Established management bench will drive FWD’s ambition to become a leading pan-Asian insurer

FWD Group today announced the appointment of Tim Oliver as Group Chief Commercial Officer (“CCO”). The appointment marks the establishment of FWD Group’s leadership team bringing together eight industry experts and sector specialists who will strengthen FWD’s position and help build the business as FWD looks to become a leading pan-Asian insurer.

As CCO, Tim will lead FWD Group’s functions in marketing strategy, brand and communications, as well as drive FWD’s effort to lead the market with innovative, customer-led propositions. Each member of FWD Group’s leadership team has over 20 years’ of experience in the financial services sector, with Tim bringing more than 24 years of senior management experience in insurance and consumer banking across Asia, Europe and the Middle East. Tim joins FWD Group from Aegon NV Asia, where he was Chief Executive Officer Asia of Aegon’s Direct and Affinity Marketing Group and the Transamerica Life Bermuda operations.

Huynh Thanh Phong, FWD Group Chief Executive Officer, said, “We are excited to welcome Tim to the FWD family. His wealth of management and industry experience, coupled by his creative and dynamic approach, complements our existing management talent. With Tim’s appointment, we now have in place a solid leadership team who share the excitement and passion for building a fresh, differentiated insurance group that is FWD. As a Group, we are now in a greater position to further drive the business’s growth and development, and pursue a number of strategic initiatives that will further our ambitions in the region.”

FWD Group’s leadership team now comprises:

Alvin Chooi

Group Chief Strategy Officer

Joined 2012

Alvin Chooi

Group Chief Strategy Officer

Joined 2012

Florence Lam

Group Chief Human Resources Officer

Joined 2012

Julian Lipman

Group Chieft Operating Officer

Joined January 2013

Peter Grimes

Group Chief Partnership Distribution Officer

Joined February 2013

Amy Hoe

Group Chief Technology & Operations Officer

Joined October 2013

Huynh Thanh Phong

Group Chief Executive Officer

Joined March 2014

Craig Merdian

Group Chief Financial Officer

Joined April 2014

Tim Oliver

Group Chief Commercial Officer

Joined September 2014

This is an impressive group of individuals, and I am honoured to have the opportunity to work with them to continue to build FWD into a leading player in Asia” added Phong.

The Hon. Ronald Arculli, Chairman of FWD Group said, “The established management team signifies FWD’s commitment and vision to transform the insurance industry, and depart from convention to change the way consumers feel about insurance. With this group of talented individuals working as a team, we will continue to strengthen FWD’s position as a leader and innovator in Asia.”

About FWD Group

Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group

FWD Group spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia, offering life and medical insurance, general insurance, employee benefits, Shariah and family takaful products across a number of its markets.

FWD is focused on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

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