Doing more with digital technology

Innovation-driven insurance

Innovation-driven insurance
At FWD, we see technology as more than just a tool but an integrated way to better serve the business. Our strategy is to continually move in the direction of customers - using cutting edge technology to address the evolving needs of today’s customer. I’m excited to lead a dynamic team of change-makers. A team that shows up every day with creative solutions and innovative ideas, powered by speed, ease, and convenience. We’re proud to be part of Asia’s success story, and we think the best is yet to come.
Ryan Kim
Group Chief Digital Officer

Our latest awards

Best Customer Insights Initiative – Insurance
The Digital Banker
2024
Best Cloud Initiative for Digital CX – Insurance
The Digital Banker
2024
Model Insurer Award for Customer Experience Transformation
Celent
2024
Model Insurer Award for Data, Analytics, and AI
Celent
2024

Creating a culture of empowerment

Creating a culture of empowerment