Doing more with digital technology

Innovation-driven insurance

Innovation-driven insurance
At FWD, we see technology as more than just a tool but an integrated way to better serve the business. Our strategy is to continually move in the direction of customers - using cutting edge technology to address the evolving needs of today’s customer. I’m excited to lead a dynamic team of change-makers. A team that shows up every day with creative solutions and innovative ideas, powered by speed, ease, and convenience. We’re proud to be part of Asia’s success story, and we think the best is yet to come.
Ryan Kim
Group Chief Digital Officer

Our latest awards

Best use of AI for Customer Experience
The Digital Banker
2023
Exceptional Workplace Award
Gallup
2023
Most Innovative Insurer In Asia
IDC Asia/Pacific 
2023
Innovation of the Year
Asia Insurance Review
2022

Creating a culture of empowerment

Creating a culture of empowerment