Our approach to governance is driven by the same values that guide everything else we do: putting customers first and empowering our people to do the right things right. Our board of directors has established an audit committee, a compensation committee and a risk committee.
FWD defines corporate governance as the structures, operating models, individuals and other mechanisms that allow for robust management and control over the business operations, with due consideration to long-term shareholder value and the interests of key stakeholders (including customers, regulators and other partners).
Creating a culture of integrity means empowering our people to know what to do when the answer is clear, and show good judgement when there are shades of grey. Our code of conduct outlines the principles that guide our day-to-day work and sets the high standards that both our customers and the public expect from us.
At FWD, we work with a wide range of business partners, and product and service providers (“vendors”), who are an integral part of our operations. We believe in strong environmental, social and governance (“ESG”) practices, and expect our vendors to adhere to the same ESG standards. Accordingly, we have developed the FWD vendors’ code of ethics and business conduct as a guide to our expectations we have of our vendors.